Terms & Conditions and Refund Policy

Terms & Conditions

Last Updated: September 2026

Welcome to Watch The Fit ("WTF"). By accessing our website, purchasing our products, or interacting with our brand, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General & Overview

  • These terms apply to all visitors, users, and customers of the Watch The Fit website and online store.
  • We reserve the right to update, change, or replace any part of these Terms & Conditions by posting updates on our website. It is your responsibility to check this page periodically for changes.

2. Products, Pricing & Availability

  • All streetwear drops, t-shirts, and apparel items are subject to availability. We reserve the right to limit quantities of any products we offer.
  • Prices for our products are quoted in South African Rand (ZAR) and are subject to change without notice.
  • We have made every effort to display as accurately as possible the colors, GSM weights, and designs of our products on the website. However, actual colors may vary slightly depending on your screen settings.

3. Orders & Payment

  • When you place an order on our WooCommerce store, you offer to purchase the product subject to these terms. All orders are subject to acceptance and availability.
  • We accept secure online payments through our integrated payment gateways. Orders will only be processed and dispatched once payment has been successfully cleared.

4. Shipping & Delivery

  • We ship our apparel across South Africa using trusted local couriers and shipping partners (such as Pudo or standard door-to-door services).
  • Delivery times vary based on your location and whether the item is part of a limited pre-order drop or ready-to-ship inventory. Estimated delivery windows will be communicated during checkout.

5. Intellectual Property

  • All designs, graphics, brand logos, slogans (including "Watch The Fit" and "if they can't see the vision, that's on them"), imagery, and content displayed on this website are the intellectual property of Watch The Fit.
  • You may not reproduce, duplicate, copy, sell, or exploit any portion of our brand or products without express written permission from us.

6. Limitation of Liability

  • Watch The Fit shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or the purchase of our apparel, to the maximum extent permitted by South African law.

7. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of the Republic of South Africa, including the Consumer Protection Act (CPA).

8. Contact Information

  • If you have any questions about these Terms & Conditions, you can reach out to us via our brand's contact page or customer support email.

Refund & Return Policy

Last Updated: September 2026

At Watch The Fit ("WTF"), we take pride in the quality of our streetwear drops and custom apparel. Because our items are produced with specific DTF/heat-press prints and limited quantities, please review our return guidelines carefully before making a purchase.

1. Returns & Exchange Window

  • We accept requests for size exchanges or returns within 7 days of receiving your order.
  • To be eligible for a return, your item must be unworn, unwashed, free of any marks or odors, and in its original packaging.

2. Defective or Incorrect Items

  • If you receive a defective garment (e.g., a print or fabric flaw) or the wrong item/size was shipped to you, please contact us within 48 hours of delivery with photo evidence.
  • We will gladly arrange a replacement or refund for verified manufacturing or fulfillment errors at no extra shipping cost to you.

3. Shipping Costs for Returns

  • Customers are responsible for covering the shipping costs associated with standard size exchanges (e.g., using Pudo or local couriers).
  • Original shipping fees are non-refundable.

4. How to Initiate a Return

  • To log a return, exchange, or report an issue, reach out to our team via our contact page or support email with your order number and details.
  • Please do not send items back without contacting us first.